FAQ
Is the shipping free?
Retro Chic offers global shipping services through DHL, and provides free shipping for orders of three or more pieces.
When will I receive my item?
Standard delivery time is 5-10 business days after processing and shipping. Orders placed on weekends or national holidays will be handled on the next business day.
Can I change or return my item?
Once your order is placed, it's final and cannot be altered. If you wish to return your purchase, simply contact us via email after delivery, and we'll guide you through the return procedure with ease.
Why is my order shipped from the Asia-Pacific region?
At Retro Chic Italy, beautiful design has no borders. While our creative spirit is deeply rooted in Italian aesthetics, we believe truly exquisite craftsmanship can be found—and celebrated—around the world.
That’s why we partner with talented artisans and workshops across the Asia-Pacific region, where generations of expertise meet rare materials and time-honored techniques. These collaborations allow us to blend European elegance with globally cherished skills—making exceptional design more accessible, without ever compromising on beauty or quality.
It’s this open, fusion-forward approach that has also earned us recognition from partners like Vogue and the British Museum. We’re proud to be a part of a connected creative community—and we’re even more proud to bring pieces you love directly to your door, no matter where you are.
Thank you for supporting a brand that values art over boundaries, and people over place.